View Your Account | FAQs | Contact Us |
Home > FAQs


How long will it take until I get my products?
Proofs will be delivered within 2-3 business days. Each proof requires approval, which may be faxed or sent by email. Once your proof(s) are approved, you order will arrive in approximately 7-11 business days, depending on your location.

How will I receive the proofs?
Proofs will arrive to the email address indicated in the contact information of your order. If you do not see a proof within 3 business days, please check your junk mail folder and send an email to [email protected]

When will I get a proof?
Proofs arrive to the email address provided within 2-3 business days. This proof MUST be approved prior to your order being processed.

What if I don't like my proof?
You are allowed to make a single round of changes on the proof. We do not provide proof 'options' (for instance, showing you two versions of the same proof) without charging an additional fee. Proof creation is based strictly off of the product that you have selected and purchased from the website. Refunds are NOT available without a setup fee charge of $35 being assessed.

What payment methods are accepted?
We accept Visa, MasterCard, American Express and PayPal. If you experience any problems checking out of the store, please contact us at 720.897.6610 or [email protected] for help with your order. 

Can I get a customized design?
We provide custom designs for an extra charge. If you are interested in getting a custom package built, please call 720.897.6610 for more information.

Can I see samples/paper quality?
Yes! We offer a sample packet to showcase our various paper options. The cost of this packet is $0.99 to cover the cost of shipping. To order your samples, please click here!

What kind of shipping methods are used?
We generally ship using FedEx; however, shipping is left to our discretion. We make every effort to ensure the best and most cost effective shipping for your products.

Do you offer other products?
We are continually updating the store with new products to match your website. If you have a specific request or suggestion for a product, please contact us! We want to hear from you.